Protect Your Intellectual Property and Secure Better Recruiting Contracts

QUESTION: One of our accounts called us and is looking to hire an executive-level position. We had placed a person with the company for this role a year ago, but the person's wife wants him to take an early retirement and move to Florida. He is doing that, which is...

Onboarding Made Easy: Tools and Tactics That Work

QUESTION: Can you review tools for onboarding new employees, like training videos? Where do I find 30, 60, 90-day game plans for new employees? Most of my employees are remote, and I like to track their daily, weekly, and monthly goals. Should this be done using a...

How to Get More Clients Committed Without Upfront Fees

QUESTION: Mike, I have tried over the years to get a deposit of money up front, and it has not worked for me. Are there any alternatives to increase the client's commitment? https://youtu.be/an_V9VsIRJY Why Your Retainer "Pitch" Might Be Failing One, if it is not...

Managing Your Desk While Training New Recruiters

QUESTION: How does a small firm owner who is also running a desk make the time to listen to new recruiter recorded calls, especially if the owner hires two recruiters at once?  - Tom, Denver, CO ANSWER: Great question.  I did not listen to all their calls, you simply...

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How to Work With Mid-sized Companies on Retainer

QUESTION: I just started my 1-person recruitment agency this year focusing on IT.  I have been able to get master vendor agreements with some Fortune 100 companies and have been submitting candidates to positions.  However, the interview cycle is long and the pay...

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The Right Way to Formally Follow Up with Clients

QUESTION: I have not had a formal followup with the clients of my placements this year.  I have done phone calls and face to face, how is he doing?, etc., on the phone but not formally.  What do you think of an online survey?  - Jane, Chicago ANSWER: I would not do an...

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Onboarding Tools for New Hires

QUESTION: I am hiring an administrative assistant that will do part time recruiting and am putting together an onboard plan.  What are some tools I should include? - Jane, Chicago ANSWER: Sometimes you can hire an administrative assistant full time that can do some...

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Elements of a Great Email Blast

QUESTION: How do you do an email blast?  What goes in?  What stays out?  How do you send a resume to a company that requires completing a two-page candidate information form online?  - Norman ANSWER: There are a couple different questions in here.  First of all, to be...

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