Protect Your Intellectual Property and Secure Better Recruiting Contracts

QUESTION: One of our accounts called us and is looking to hire an executive-level position. We had placed a person with the company for this role a year ago, but the person's wife wants him to take an early retirement and move to Florida. He is doing that, which is...

Onboarding Made Easy: Tools and Tactics That Work

QUESTION: Can you review tools for onboarding new employees, like training videos? Where do I find 30, 60, 90-day game plans for new employees? Most of my employees are remote, and I like to track their daily, weekly, and monthly goals. Should this be done using a...

How to Get More Clients Committed Without Upfront Fees

QUESTION: Mike, I have tried over the years to get a deposit of money up front, and it has not worked for me. Are there any alternatives to increase the client's commitment? https://youtu.be/an_V9VsIRJY Why Your Retainer "Pitch" Might Be Failing One, if it is not...

Creating Transparency with Candidates

Question:  This week, we have had two candidates ask to move their interview date and then surprised me by telling me they have taken another job. How often should I be asking candidates what else they are pursuing? Should I press them more? Anyone who wants to...

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Phone Time and Billing Success

Question:  I am looking to measure and raise my time spent on the telephone. What are the best ways for measuring phone time? The only real way I can see is from having a VOIP phone services that you can track users’ time on a phone. Do you know of any alternatives as...

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