Mar 12, 2019 | Being the Leader In Your Firm, Hiring/Firing Recruiters
QUESTION: In several areas of my business I could use your counsel and help implementing or improving. I am already getting retainers, candidates, and plenty of work given my experience and specialization with holding national and regional leadership positions in the...
Feb 26, 2019 | Being the Leader In Your Firm
QUESTION: My question is in regards to preferred supplier lists, what would your strategy be for potential clients with a preferred supplier list (PSL)? Would you pursue them or just file them away? If so, what ways would you go about it? – Nathan ANSWER: I am...
Oct 30, 2018 | Being the Leader In Your Firm
QUESTION: Any ideas for client gifts? I normally go down the route of expensive wines or spirits, but I am interested in doing something different this year, but just not sure what. – Caroline, Sydney, Australia ANSWER: Sending thoughtful gifts, especially at...
Oct 16, 2018 | Being the Leader In Your Firm, Working with Candidates
QUESTION: How, in pitching a candidate to a respective client, do you answer when the client guesses a candidate’s name before you have a signed contract? – Kristen ANSWER: Great question! One, that tells me you gave way too much detail and you probably...
Sep 11, 2018 | Being the Leader In Your Firm, Hiring/Firing Recruiters, Training Recruiters
QUESTION: We have an employee that just started with us a few months ago and is drastically underperforming. We compensate our recruiters primarily on salary with little commission. She lost her brother and her father is likely to pass very soon. We are considering...
Sep 4, 2018 | Being the Leader In Your Firm
QUESTION: Also, I have been looking to utilizing short videos since I have been reading that people are more responsive to video than emails these days. Have you heard of others doing this and what the results have been? – Conrad, Walpole, MA ANSWER: Video is...
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