The Right Way to Formally Follow Up with Clients

QUESTION: I have not had a formal followup with the clients of my placements this year.  I have done phone calls and face to face, how is he doing?, etc., on the phone but not formally.  What do you think of an online survey?  – Jane, Chicago ANSWER: I would not...

Onboarding Tools for New Hires

QUESTION: I am hiring an administrative assistant that will do part time recruiting and am putting together an onboard plan.  What are some tools I should include? – Jane, Chicago ANSWER: Sometimes you can hire an administrative assistant full time that can do...

Elements of a Great Email Blast

QUESTION: How do you do an email blast?  What goes in?  What stays out?  How do you send a resume to a company that requires completing a two-page candidate information form online?  – Norman ANSWER: There are a couple different questions in here.  First of all,...

What to Do When a Client Gives a Candidate Homework

QUESTION: A new client has an interview process that basically translates into a consulting project.  They give a homework assignment that requires about 8 hours of research and effort to put together, director level position, around $120,000 to $140,000.  It seems...

How to Take Your Practice to the Next Level

QUESTION: Mike, I have been stuck between $125,000 and $150,000 in the last 3 years in what has been a pretty healthy economy in my niche.  My goal has been $300,000.  It is amazing how consistently I end up in the same range, plus or minus $25,000.  How do I take my...