Aug 15, 2016 | Client Fee Issues
QUESTION: I am curious to know how you make this transition in the following scenario. You have just made a marketing call using an MPC. The client appears interested and says the typical, “Send me over his resume.” Obviously, we do not send over a candidate without...
Aug 8, 2016 | Being the Leader In Your Firm, Client Fee Issues
QUESTION: I had a client who insisted we talk fees up front. I tried to steer the conversation towards our differentiators to no avail. They essentially said, “If we don’t talk fees, we cannot speak further.'” How do I handle this? – Robert ANSWER:...
Jan 25, 2016 | Client Fee Issues
I lead a direct hire business unit which is 90% me, under the umbrella of a temporary staffing firm. Our temporary staffing clients all expect a discount from the search division based on the volume of business we do on the temp side. Would you give me some ideas to...
Nov 30, 2015 | Client Fee Issues
“I have an existing client. I need to take them from contingency to an engaged or retainer relationship. I know they will fight it out, but need a strategy.” Rich, Boston, MA When I switched from mostly contingent to almost all engaged/retained I grandfathered my best...
Nov 1, 2013 | Client Fee Issues
One of my clients called me with a pretty common problem yesterday. She had made a great presentation of a candidate AND the prospect needed somebody with that skill set. Yeah, some are still hiring! Anyway, the hiring manager said, before I give you the opening you...
Nov 1, 2013 | Client Fee Issues
My observation of most negotiated fees in our industry is that they are 25%, 30%, 20%, and I even see some dropping there pants to 15% (shame on you!). What happened to 28? 24%, 27.5%?. When we drop by five percentage points we are discounting our fees from 17% to...
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